Fundraising
- Research - where do I start?
- Consultation techniques
- Planning for fundraising
- Filling in grant forms
- Applications to Trusts
- Applications to the National Lotteries Charities Board
Legal Structures
- Types of organisations
- How to set up an organisation
- What you need to know about company law
- The ins and outs of charity law
Responsibilities of Management Committees
- Responsibilities of Management Committees
- Responsibilities of Trustees
- Financial responsibilities
- Health and safety responsibilities
- Why hold an AGM - what goes on?
- What goes in a strategic plan?
Legal Matters For Management Committees
- Equal opportunities - what the law says
- Equal opportunities statements
- Equal opportunities in practice
- Employment law - what you need to know
Recruiting staff
- Contracts of employment
- Disability Discrimination Act
- Human Rights Act
- Data Protection Act
Managing Projects
- Planning for successful service delivery
- Time planning - what's involved?
- Costing a project
- Workplans - are they really necessary?
- Setting and achieving objectives
- Monitoring and Evaluation
- Putting equal opportunities into practice
Management Issues
- Introduction to good personnel management
- Being an effective manager
- How to be a good team leader
- Working with staff
- Supervision skills
- Staff appraisal and development
- Assessing training needs
Personal Development
- Self presentation - how do I appear to others?
- Communication skills
- Handling conflict
- Cross-cultural communication
- Motivating assertively
- Group facilitation methods
- Involving others in decision-making
- How to evaluate your work
- Creative problem-solving
- How to challenge racism
- How to avoid discrimination
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Marketing and Publicity
- Marketing for small organisations
- Designing a leaflet
- Making an attractive newsletter
- Advertising your project
- Writing reports for publicity
- Public relations for voluntary organisations
- Annual reports - a marketing tool
General
- Health and safety of staff and volunteers
- Health and safety of buildings and equipment
- Writing a health and safety policy
- The New Deal - what it means for the voluntary sector
- Working with young people
- Child protection
- Customer Care
Accounts
- General introduction - keeping records
- Bank reconciliation
- Running your petty cash system Cash flow
- Basic accountancy principles
- Understanding accounts
- Understanding what are restricted funds
Financial
- Budgeting
- Internal auditing
- Getting ready for your annual audit
- Preparing financial reports
- Introduction to payroll
- End of year PAYE returns
- Secrets of the Charity SORPS (1995 and 2001)
IT / Computing
- Basic keyboard skills
- Tasters in Word
- Tasters in Excel
- Word for windows
- Desktop publishing for newsletters
- Excel spreadsheets
- Using databases - Access
- Using databases - Works
- Using databases - Apple
- E-mail and the Internet
Volunteers
- Volunteer policy
- Recruiting and involving volunteers
- Procedures for volunteers Induction and training
- Volunteer arrangements
- Managing volunteers
- Supervision and support
Effective Meetings
- Organising a meeting
- Taking minutes
- Facilitation
- Negotiation skills
- Dealing with conflict
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